Paper: e-Service Design Using i* and e3value Modeling

This paper talks about how to integrate business goal in e-services. A case study was used to illustrate a new technique, which combining i* and e3value approaches. The process of using this technique is: first, they create a i*SD (strategic dependency) diagram to analyze the goal and strategies used by the enterprises involved in the e-service; second, a e3value diagram is created according to i*SD to show "economic reciprocity." This new technique is used to evaluate business models to optimize the e-services process.